Refund policy

Returns are accepted within 14 days of delivery. Products must be unused, in their original condition, and returned in the original packaging. Customers are responsible for return shipping on preference-based returns. If your order arrives damaged, defective, or incorrect, SUNSAL will make it right. To begin a return, email support@sunsal.co with your order number.

We will provide return instructions and the return address. Items sent back without prior authorization may not be accepted.

After receiving and inspecting your return, we will notify you whether the refund has been accepted. Accepted refunds will be issued to the original payment method. Original shipping charges are nonrefundable unless the return results from a SUNSAL error.

We do not currently process direct preference-based exchanges. To select another color, return the eligible original item and place a new order.

SUNSAL will cover reasonable return or replacement shipping costs when an order arrives damaged, defective, or incorrect.